Missing and Damaged Items

You have the right to refuse to accept delivery of damaged goods. If an item does arrive damaged, please contact us on the day it is received and we will be happy to help. 

Note: most UK orders are being delivered within 2-3 days of being despatched. Overseas orders can take 2 weeks or more due to customs and delays.


Unfortunately due to restrictions with the Royal Mail Business system, we’re unable to send orders to BFPO addresses, we apologise for any inconvenience this may cause.